Customer Reviews

Based on 5 reviews
80%
(4)
0%
(0)
20%
(1)
0%
(0)
0%
(0)
J
J.Y. (United States)
Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good

Dress is exactly as described, my daughter loves it.

Thank you for your lovely feedback! We're delighted to hear that your daughter loves the dress. It's our aim to provide exactly what our customers are looking for. Have a wonderful day!

K
K.M. (United States)
Little Lolita Dress

Dress was perfect. Shipping took too long, and it was not very easy to track.

Thank you for your review. We are glad to hear that you loved the dress. We apologize for the delay in shipping and the inconvenience caused by the tracking process. Occasionally, when a customer's address is in a remote area, there may be a short delay. We will definitely work on improving our shipping and tracking services in the future. Thank you for your feedback and we hope to serve you better in your future purchases.

M
M. (United States)
Beautiful!

This dress is absolutely gorgeous! It’s a little confusing figuring out where certain parts go. I’m definitely happy with my purchase though!

Thank you for your review! We are so glad to hear that you find our dress beautiful. We apologize for any confusion you experienced and we are always here to help if you need any assistance. Thank you for choosing our product and we hope you continue to enjoy it!

K
K.O. (United States)
My favorite dress I’ve ever owned

This dress is AMAZING!! I have never bought anything Lolita before but i’ve always wanted to. I’ve been wanting and eyeing this dress for a while and I am so happy I decided to purchase it. It took a while to ship because I ordered it in February (Chinese New Year), which meant the office was shut down till the holiday was over (completely understandable). Once it did ship, it came very quickly and was in pristine condition! Customer service was also amazing when I asked about my order. It fit me amazingly well (I got a small and I am 5’5, 116lbs, 15in shoulders, 27in waist, 31in bust, and 38in hips). I wore this to a ball and I got nonstop compliments the entire night. Thank you so so much again and PLEASE buy this dress!! Will be recommending this company to my friends :)

Also I did get the small tail as well but I’m not wearing it in the pictures because I did not want it to get dirty as the ball. It looks lovely as well and I will be wearing it in the future as well :)

Thank you so much for your incredible feedback and for sharing those stunning photos of you in our Blue Short Sleeves Hanayome Bowknot Sweet Elegant Princess Lolita Dress! We’re thrilled to hear that you had such a fantastic experience with your first Lolita purchase. From the shipping process to the fit and the compliments you received at the ball, it sounds like everything came together perfectly.

Your kind words mean a lot to us, and we truly appreciate your recommendation to your friends. If there’s anything else we can assist you with or if you’d like to explore more of our products in the future, please don’t hesitate to reach out. We look forward to serving you again!

A
A.
Beautiful dress

My daughter loves her dress. Good quality, well made. My daughter really loved how she looked for her birthday celebration. She received a lot of compliments. Thank you for the great costumer service and immediately responding to my request.

Thank you for your lovely review! We are so happy to hear that your daughter loves her new dress. We take pride in our high-quality products and it brings us joy to know that it made her birthday celebration extra special. Your kind words mean a lot to us and we are always here to assist you with any requests. Thank you for choosing our brand!

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