Customer Reviews

Based on 5 reviews
60%
(3)
20%
(1)
0%
(0)
20%
(1)
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D
D.A. (United States)
Service:
Very bad
Very good
Shipping:
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Very good
Quality:
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Very good
It was good.

The the items were in good conditions, fast delivery and good quality. The only i wasn't happy with, was, that I was expecting a better package for that product, since it was a delicate item, but the box came in a really bad conditions, all mached and wrapped in tape, that I couldn't easily open it, and when I tried to cut the tape it was so much, that I almost break part of the dress. For the amount of money I paid extra I was expecting something looking much more decent, but other than that, was ok.

Thank you for taking the time to leave your feedback. We are very sorry to hear about your disappointing experience with the packaging. Please understand that the damage to the outer package was caused during transit, which is unfortunately out of our direct control and an issue with the shipping company.

We would like to assure you that we use durable bubble mailers with elegant printed designs to best protect delicate items like yours during shipping. Your feedback is truly appreciated, and we will definitely take your suggestion into consideration to further improve our packaging in the future. Thank you again for your support and understanding.

P
P.S. (United States)
Service:
Very bad
Very good
Shipping:
Very bad
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Quality:
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Very good
Dress review

The dress was super cute and a good size! Only problem was the material was super itchy and I’m afraid to wash it in a washing machine! Otherwise the product it really cute, a bit sad from how long it took but I will atleast be able to use it for future events! <33

Thank you for taking the time to leave a review for our Ballet Twins Ruffle Bowknot Short Front Long Back Sweet Lolita Dress. We are glad that you found it to be cute and a good size. We apologize for any discomfort caused by the material and recommend hand washing it to preserve its quality. We appreciate your patience in the delivery and hope that you will be able to enjoy wearing it for future events. Thank you for your support <33.

V
V.K. (United States)
Service:
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Shipping:
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Quality:
Very bad
Very good
The best dress I have ever seen

This dress that I got is the most beautiful dress that I have ever seen. It looks exactly like the picture. It’s not itchy like other dresses that I have got. It’s very good quality and the head pieces are very cute as well.

Thank you for your kind words! We're so glad to hear that you love our Ballet Twins Ruffle Bowknot dress. Our team works hard to ensure that our products are of the highest quality and match the pictures shown. We hope you continue to enjoy wearing it and thank you for choosing our brand. Have a lovely day!

B
B.A. (United States)
Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good
Lovely dress!

the dress I ordered came on time and was better than the picture I absolutely LOVE it ! This is the best dress I own now tysm I can’t wait to wear it on my birthday! 🫶🏻customer service is also just amazing and fast responding .

Thank you for your kind words! We are so happy to hear that you love your new dress and that it arrived on time. We hope you have a wonderful birthday and feel beautiful wearing it. Our customer service team is always here to assist you, so don't hesitate to reach out if you need anything else. Enjoy your new dress!

N
N.B. (United States)
Service:
Very bad
Very good
Shipping:
Very bad
Very good
Quality:
Very bad
Very good

The dress is very beautiful and all fits just nice.

Thank you so much for your kind review! We're so happy to hear that you love the dress and that it fits perfectly. We hope you enjoy wearing it. Have a lovely day!

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