Customer Reviews

Based on 2 reviews
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B
B.T. (United States)
Service:
Very bad
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Shipping:
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Quality:
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An amazing dress :3

When I ordered the dress, I did have issues because they hadn't shipped my dress and over a month, but I sent them an email, saying the day I bought the dress and what the processing time on their website said it would be and they sent being back in email saying that they would change my dress to us press shipping as soon as they got it in stock and they would also give me a free bracelet. They were true to their word on both accounts, and I received my dress 5 days after sending the email. I also received the bracelet with it. The dress itself is absolutely gorgeous and I love the layers any time I spend the layers all moves separate, which is lovely because most of the time they're sewn in. I wish I could attach the video of the dress spinning because it is gorgeous. The dress also has more accessories than I thought it did, and it had 2 side core sets that I didn't know it had, which was really nice because it allowed a more personalized fitting experience. The only thing I don't like about the dress is the fact that some of the accessories are a completely different type of fabric from the dress itself, but that's only an issue if you're gonna be dyeing the dress like I did. The fabrics are the same color. They're just different textures, so nobody else will be able to tell, but you will know. Overall, this dress is really, really beautiful, and my favorite part of the dress was the back because they gave you a train to go with it and my train had pearls on it. I don't know what difference this makes in the dress itself, but I got the dress with a long train and petticoat. I did not buy the extra neck accessories, it just came with a lot of accessories anyway. Overall, I definitely recommend this dress and I recommend that you do not hesitate to contact them if there are any issues regarding the shipment of it. The only issues with this dress are the difference in fabrics, which isn't visible to the naked eye, and the fact that you would require assistance on most parts of putting on the dress

Thank you so much for your detailed and glowing review! We’re absolutely thrilled to hear how much you love your dress—especially the layers, the train with pearls, and the surprise accessories! Your kind words mean the world to us, and we’re so grateful you took the time to share your experience.

We sincerely apologize for the initial delay in shipping your order. After reviewing your case, we found that it was placed during the New Year holiday when our factories and shipping partners were closed, which caused the unexpected hold-up. To make it right, we were happy to upgrade your shipping at no cost and include the bracelet as a small token of our appreciation. We’re delighted everything arrived perfectly and that the dress has brought you so much joy!

Your feedback about the fabric textures is incredibly valuable—we’ll definitely keep this in mind for future designs to ensure even greater consistency. It’s customers like you who help us improve, and we can’t thank you enough for your honesty and support.

Wearing the dress may require an extra set of hands, but we hope it makes you feel as stunning as you look! If you ever need anything else, don’t hesitate to reach out. We’d be honored to assist you again in the future.

A
Anonymous (United States)
Service:
Very bad
Very good
Shipping:
Very bad
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Quality:
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Pretty

I would give it a 5 star but the stitching of the dress was falling apart leading me to sew it on my own. I’m giving 4 stars because of it. I’m a 5’6 person and the dress itself is pretty long already. I have a 27inch waist and the dress fits perfectly. there is a zipper on the side that helps. I ordered a petticoat with my dress and it was very very short. It gave its puff to the dress though. Most of the dress’s accessories are pins which is okay. Not the best but very pretty and nice. The big train was very pretty.

Thanks for taking the time to leave a review. We appreciate your feedback and are glad to hear that the dress fits you perfectly. We apologize for the stitching issue and understand your frustration. We will definitely take this into consideration and strive to improve our products. Thank you for choosing us and we hope to see you again soon!

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