Customer Reviews

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K.B. (United States)
Service:
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VERY VERY HAPPY!!!!! 😃🤗🤓🥳

This looks JUST like the photos/images on your website! Leggings are too long, and the white shirt material could be a little thicker... I ABSOLUTELY LOVE this costume though!! It seem to take "FOREVER" to ship to me. 🥺It makes me start to wonder - but I did FINALLY receive!!! I WILL ORDER AGAIN!! But please warn customers shipping will take a very LONG TIME - MANY WEEKS!!! 😳 I started to think you were not sending to me 🥺😔 but YOU DID FINALLY!!! 🤗
THANK YOU! I absolutely LOVE and will be ordering MORE SOON!! I hope you get more COOL futuristic Japanese style costumes like this!!

Service response time (emails) was very good.
Shipping: packing was AMAZING. NEAT. ORGANIZED, CLEAN. NICE!!
Length of time = very LONG.
Quality: Very nice overall. I feel the shirt material is fragile, hope it can be washed many times. I ask that you use better zippers. I am afraid over time they might not hold up well (??). Everything else is very nice looking and feeling! Overall I love this costume!!

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you love the costume and that it met your expectations from the images on our website! Your feedback about the shirt fabric, zippers, and shipping time is valuable to us, and we're glad to know that our packaging and email responses left a good impression on you.

We’d like to provide a little more detail about the shipping timeline: You placed the order on October 15th, and after a two-day delay for restocking, we shipped it on October 19th. The package arrived at USPS, your local carrier, on October 25th, but due to USPS delays, it was only delivered to you on November 7th (This is something we cannot control.). While it may have felt like “many weeks,” rest assured we’re actively working on ways to improve delivery times and provide clearer updates.

Thank you for your patience and understanding, and we’re so glad you’ll be ordering from us again! 😊 We look forward to bringing you more unique, futuristic styles!

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