Customer Reviews

Based on 2 reviews
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J
J.Y. (Canada)
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Black Butler Ouji Lolita Set

Beautifully designed, great quality and feel, great customer service, highly recommend! 🙏🏼

Thank you so much for your kind words and recommendation! We're thrilled to hear that you are loving our Black Butler Ouji Lolita Set. It's always our goal to provide high-quality products and excellent customer service. We appreciate your support and hope to see you again soon.

A
A.L. (United Kingdom)
Service:
Very bad
Very good
Shipping:
Very bad
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Quality:
Very bad
Very good
Ciel cosplay outfit review

The pros :
-really nice high quality materials
-really lovely details
-comes with all the accessories and brooches
-packaged very securely
-looks really nice and matches up with the advertised photo
-fits well
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The cons :
-Some parts of the outfit have a really bad fishy smell
- the mechanism that's used to attach the cloak to the body is very flimsy
-the hat isn't included
- the things that go over the stockings are very flimsy and look very cheap compared to the rest of the outfit
-tracking the delivery was confusing because they used two websites and one was very delayed in updates and one was ahead??

Overall 4/5 , I say it's only a tiny bit overpriced but overall you get what you paid for and it does it's job well :)

Thank you so much for your detailed review of the Black Butler Super Luxury Print Ouji Fashion Lolita Set! We truly appreciate your feedback and are happy to hear you liked the quality and overall design.

Regarding the issues you mentioned, we’d like to clarify a few points:

The odor you noticed may be due to the chemicals or dyes used in the production process. Some garments may have a slight scent when first manufactured, but this should fade after airing the item.

For the mechanism attaching the cloak, we use softer, more flexible materials to avoid damaging the fabric or causing discomfort during wear. We understand your concern and appreciate your understanding of this limitation.

The hat was excluded from the set due to its height, which makes it difficult to package securely without risking deformation during shipping. Additionally, including it would have raised the overall cost significantly, and a misshaped hat could negatively impact your experience.

As for the stockings, it sounds like you're referring to the anti-slip sock clips. Similar to the cloak, we avoid using rigid or hard materials for these accessories to ensure comfort and safety. However, we’ll review their strength and quality for future improvements.

About the tracking confusion, we typically provide one tracking number for your order. After investigating your case, we can confirm there was only one package sent. We believe the confusion may have occurred when the package switched to a local courier service upon arriving in your country. Only the tracking number provided in your order dashboard is needed.

Thank you again for your honest review. We’re glad the outfit met your expectations overall, and we hope to serve you again soon!

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