Customer Reviews

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O
O. (United Kingdom)
Perfect 1st order

Ordered from here for the 1st time and accidentally placed a duplicate order, which customer service immediately contacted me to clarify about. The dress was shipped out instantly and when it arrived, I was surprised that it came with the tie, pin and buttons as the description said it didn't come with any accessories - it also came with a gift (matching choker and ring) which was nice. I bought the matching cloak with it, and both are weighted and good quality. I will say that from the images I thought the detailing was white, but it's more of a cream/ivory, but still has the desired look. The cloak has no closure, so if you want it held closed, you'll need to pin it and I have a large bust so the dress looks kind of squared off at the top, so be cautious if you're similarly built. Overall I'm in love with my first purchase here and won't hesitate to buy again.

Thank you so much for your wonderful review! We're thrilled to hear that your first experience with us was a success, especially with our Black Military Style Loyalist Chariot Gothic Lolita Dress.

Your feedback about the speedy and attentive customer service is greatly appreciated. We always strive to ensure a smooth and pleasant shopping experience for our customers, and it's reassuring to know that our team was able to promptly address the duplicate order issue.

We're delighted that the dress, along with the unexpected accessories like the tie, pin, buttons, and the special gift of a matching choker and ring, exceeded your expectations. It's always our pleasure to surprise and delight our customers!

Regarding the color and fit, we appreciate your honest observations. Your note about the ivory detailing and the fit for those with a larger bust will undoubtedly help future customers make more informed decisions.

Lastly, we're glad to hear that the quality of both the dress and the cloak met your standards. We look forward to serving you again and are here to assist with any future orders. Your satisfaction is our top priority, and we can't wait to see what you choose next!

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